Information & Assistance  

Help is just a phone call away at 800-654-2810. That's the

Older people and their families as well as adults with disabilities can get answers to questions about their specific needs.

The Info-Line is answered by Community Information Managers who are degreed professionals trained to answer questions about:   

• In-Home Care 
• Long Term Care
• Medicare/Medicaid and insurance
• Providing information about housing, food or transportation
• Financial assistance
• Nearly everything of importance to seniors and their families

In addition, we have an extensive collection of books, pamphlets, magazines and videos that you can borrow from our Public Resource Centers.   If you would like more information, contact us at 800-654-2810 or send us an This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

You may also click here  to complete and submit a short form requesting information to help yourself or a loved one.

Make a referral Click Here Print and Fax to 269-983-1057

Nursing Home Staff Click Here to print a Local Contact Agency Referral Form/MDS Section Q 

Get all the benefits you deserve. Visit Benefits Checkup.org to find Benefits Programs and get all the benefits you deserve. Find and enroll in federal, state, local and private programs that help pay for prescription drugs, utility bills, meals, health care and other needs.

Worried About Aging Parents? Talk with our Custom Care professionals for answers to your particular questions. They will provide you with the unbiased answers and resources you need – you don’t have to do it alone.  You can reach them toll free at 1-800-442-2803.

You can also visit Trading Places to participate in an on-line dialog with the professional Geriatric Care Managers from the Area Agency on Aging. Questions answered and thoughtful comments posted on the challenges faced by seniors and their adult children.  

Frequently requested information, resources and websites:

(Some resources are in PDF form and require Adobe Reader. For a free download of Adobe Reader Click Here.)

Advance Directives Planning for Medical Care in the event of the loss of decision-making ability.

Benefits Check Up    Find and enroll in federal, state, local and private programs that help pay for prescription drugs, utility bills, meals, health care and other needs.

Family Conversations with Older Drivers

Durable Medical Equipment Resource Guide

Emergency Assistance

Emergency Response Systems

Falls Prevention A home safety checklist

(Falls Prevention) My Falls-Free Plan A personal risk assessment checklist

Grandparents and Relatives Raising Children

Home Care Services

Housing Resources

Legal Assistance

Long-Term Care Information

Long Term Care Insurance

Medicare/Medicaid Assistance Program

Nutrition Programs (Meals on Wheels)

Peace of Mind a do-it-yourself guide to legal and medical decisions

Personal Emergency Response Systems

Senior Centers (SW Michigan)

Services for Seniors State laws and programs for senior adults

Skilled Homecare Agencies

Support Group Directory

Transportation:  www.mywaythere.org

I&A Staff Directory

The Area Agency on Aging is committed to supporting seniors and adults with disabilities, and their caregivers and families.  For more information about the Agency and ways to support its mission of Offering Choices for Independent Lives, visit our Fund Development page or call us at 269-983-0177 or toll-free at 800-442-2803.